Slow or Lost Data Packets

Intercoms do not have to fail outright to cause serious safety issues. Network congestion can delay, garble, or even lose voice packets, making transmissions difficult to understand. If you cannot understand the person on the other end of the line, your security system is at risk.

Why is this happening?

Today, many intercom systems are IP-based, connecting to the Internet and working on a SIP (Session Initiation Protocol) system. SIP, a communication protocol, controls how packets of voice data move across the Internet. Since SIP stations share the same communication network as data and surveillance, the system itself can overload. This real-time interference delays the delivery of voice packets. Sometimes voice packets are missing altogether.

Why Vunetrix?

Because Vunetrix is always on and logging data, our technology immediately notifies your security team when communication delays or failures occur. Our tool also delivers trending information that can identify issues with the network and all connected devices. Vunetrix enables companies to manage their intercoms systems proactively and to assure that optimal conditions exist for the transmission of voice packets.

How Do You Know Your Security System Is Online?

Additional Benefits

Improved Security and Efficiency: Vunetrix automates time-consuming tasks and delivers real-time, holistic visibility to your mission-critical devices. With the correct alerts, your security team can expect to use fewer resources to ensure their companies’ security system is operational and functioning with optimal performance.

Critical Infrastructure Protection and Compliance: Use Vunetrix software to monitor security systems, guarantee uptime and streamline compliance reporting in real-time. Our tool helps companies ensure and report compliance as defined by industry mandates and regulations.

Rapid Troubleshooting: Having all the data on a single dashboard provides you with instant visibility to assess and diagnose operational issues. Vunetrix provides the answers for quick and effective responses.

Business Analytics: The Vunetrix tool drives better business and physical security infrastructure decisions for your company’s capacity planning and system performance. Your security team always knows when devices approach the end of their life cycles and need replacing.