COVID-19 CRISES – REMOTE SECURITY AND SUPPORT SERVICES

Helping Organizations Protect Their Facilities and Assets While Vacant or Lightly Staffed

Crisis Support Services Brochure
Crisis Support Services Pricing
Features & Benefits Comparison

Terms and Conditions: Pricing valid for one year from service start date. New projects must begin by June 2020 to guarantee COVID-19 Crises Pricing. 6-month minimum engagement required. Billed monthly.

Ideal for organizations with Security Operation Centers

24/7 VUNETRIX DEVICE MONITORING –automated fault detection for IP security technologies
MSRP $2.50 per device per month | Integrations $1.50 per camera, per month

  • Fault detection and reporting dashboard – Intuitive Interface, mobile friendly
  • Health and performance checks by device every 60 seconds
  • Purpose-built for physical security
  • OEM agnostic – single-pane-of-glass, regardless of manufacturer
  • Automated Alerts – Email, SMS, M/S Teams, Slack, and more
  • Remote troubleshooting capabilities
  • Remote restart capabilities for Windows services
  • VMS Integrations available (Genetec, Milestone, Wavestore, Exacqvision)
  • On-premises installations available
Ideal for organizations without Security Operation Centers

24/7 VUNETRIX WATCH – Monitoring and Management of Vunetrix Dashboard and Device Alerts.
MSRP $5.25 per device per month | Integrations $1.50 per camera, per month

  • Includes Vunetrix Device Monitoring – 24/7 automated fault detection for IP security technologies
  • Monitor Vunetrix dashboard and receive device/system alerts 24/7
  • Interpret device and system performance data
  • Depending upon criticality of site/system, monitor or escalate alert based on client-specific, pre-established procedures (SOPs) and SLAs.
  • Create Service Ticket (if applicable)
  • Dispatch of / Communication to integrator with follow up and documented resolution
  • Device/system performance and metric reporting
  • Communication regarding issues via phone, email, and SMS to stakeholders
Ideal for organizations that need to reduce, eliminate or augment on-site guard force.

24/7 WATCH CAMERA PATROLS by RASWATCH fortune-100-level, virtual GSOC
MSRP $2995 per month minimum, up to 25 cameras. Additional camera bundles (5 each) $395 per month.

  • Actively receive motion-based alerts when location/site is supposed to be closed/vacant
  • Hourly patrol through all cameras
  • Motion based analytics monitoring and reporting
  • Dispatch of law enforcement or onsite guard for incident response with follow up and documented resolution
  • Communication regarding issues via phone, email, and SMS to stakeholder